Do I have to pay fees to sell?

Yes, there are fees for selling on Tophatter.  

  • By listing products, sellers agree to all Tophatter fees.
  • Fees are deducted prior to payouts.
  • Selling terms are subject to change at any time. We will honor the selling terms in place at the time the item was scheduled for auction or sold via Buy Now. 

What are the fee types?

Commission Fee

There is a commission on the final sale price plus shipping price of each item. Commissions vary according to account performance and will be displayed on your Terms page.

Processing Fee

There is a processing fee of 2.9% +$0.30 for each paid order. Processing fees are charged on the full sales price, including shipping.

Scheduling Fee Bidding  (SFB)

Sellers can choose how much they are willing to pay each time the product is scheduled this is called the Scheduling Fee Bid (SFB). All products sold in auctions will be charged a Scheduling Fee when the item goes up for bid. The Scheduling Fee is based on the SFB a seller has set on their product(s). Scheduling Fees are invoiced even if the item goes unsold at the auction or is canceled by the buyer. Please note that Scheduling fees are not reimbursed when an item is refunded.

For more information on auctions and SFB click here.

Buy Now/Reminder Campaign Fee

In addition to auctions, a seller can promote their products on Tophatter’s homepage. To do this, an additional fee may be charged in the form of a Buy Now Campaign or Reminder Campaign fee. Buy Now and Reminder Campaigns are charged by the number of impressions the product(s) receive—AKA the number of times shoppers see the product on their screens.  Sellers are competing with one another for visibility by bidding for impressions.

The sellers with the highest Buy Now and Reminder Campaign bids on their products will get more impressions and receive more visibility. Both Buy Now and Reminder Campaign fees are charged regardless if the product sells, so it is important for sellers to optimize for well performing products and set budgets accordingly. 

For more information on Buy Now campaigns click here.
For more information on Reminder campaigns click here.

Reserve Fee

Sellers can choose to set Reserve Prices on specific items for a fee of $2.00 per schedule. This fee is charged even if the product goes unsold or the buyer cancels. If an item goes up for sale 10 times, the seller will be charged $20 for Reserve Fees, in addition to the Scheduling Fees, plus  commission, and processing fees if the item sells. For more information on Reserve Fees, please see our FAQ Does Tophatter Offer Reserve Pricing?

Other Fees

Along with the fees above other deductions may include the following:

  • Chargeback Fee: If a chargeback is initiated by a buyer and it is not covered by Seller Protection, this fee will be assessed.
  • Refund Deduction: When a refund is issued, Tophatter pays the refunded amount to the buyer and a Refund Deduction will be invoiced to the seller for the net amount.
  • Shipping Label: Sellers who purchase shipping labels from Tophatter will see this charge for the Shipping Label they have purchased.
  • Shipping Label Confirmation: Sellers may purchase optional signature confirmation.
  • Shipping Label Insurance: Sellers may purchase optional insurance for a minimum $1.00 additional charge.
  • Disbursement Correction Fee: Infrequently Tophatter may need to recoup funds that were disbursed in error. This is done by adding a Disbursement Correction Fee to a seller’s account.
  • Postage Correction Fee: Occasionally Tophatter may need to recoup funds for postage weights that were under reported.
  • Incident Fee: Fees for incidents which result in a poor customer experience. For more detailed information on Incident Fees, please see our FAQ “What are Incident Fees?”
  • Policy Violation Fees: Fees for violating a seller policy outlined here. These fees can include, but are not limited to:
    • Brand Abuse
    • Counterfeit Listings
    • Misleading Listings
    • Off-Platform Communication
    • Refund Abuse
    • Shill Bidding
    • Shipment Fraud
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